Many other NAS boxes—such as WD’s and Seagate’s—will already have any backup features pre-installed. From the Overview page, select Sync. Yes, we’re going to do a one-way sync, which is. Open the Seagate Backup Plus or FreeAgent GoFlex icon that appears on the desktop. Double-click the Seagate Dashboard Installer.dmg (Backup Plus) or Mac Installer.dmg (GoFlex) file on the drive and follow the prompts. If the driver is not installed, then the drive will be read-only under MacOS.
Summary: When plugging your Seagate Backup Plus into a Mac computer, you may find the drive stops working and is not mounting in Disk Utility. Have you been troubled by the issue? This post will give you 7 workable solutions to fix Seagate Backup Plus drive not mounting/working issue on Mac.
A large number of users reported that they were unable to mount Seagate Backup Plus drive on Mac computers. And some say theirSeagate Backup Plus couldn't work on Mac after plugged in. Here is a real example:
'I really need your help. My Seagate Backup plus just stopped getting detected (led not working anymore) with my MacBook Pro 2016 model (with USB Type C to USB 3 connector) suddenly. It was working fine 1 month before. I tried this backup disk with a Windows computer and the LED light is working in that case but I am not able to get it to work with my MacBook Pro anymore. Any idea guys?'
In fact, this issue is very common, especially for those who frequently share the same drive between different computers. Now, let's walk through how to fix it if the Seagate Backup Plus doesn't work on Mac.
7 solutions to fix Seagate Backup Plus not mounting, not working on Mac
Seagate Backup Plus external hard drive is often used to back up important files. But for some reason, Seagate external hard drives could not be recognized by Mac. If you can't mount the Seagate Backup Plus drive in Disk Utility, it means the hard drive is not working on Mac and you can't access the data stored on it. So it's very urgent to fix the problem to make it work again.
Here are solutions to the Seagate Backup Plus not working or mounting issue.
1. Have some basic checks
Sometimes, the Seagate Backup Plus drive won't mount on Mac is due to the bad USB port or cable. Thus, once the Seagate Backup Plus drive stops working, you can first do some routine checks as below.
2. Check whether the Seagate Backup Plus is showing up in Disk Utility
To troubleshoot this problem, you first need to know if this Seagate hard drive is detected by your Mac. Open the Utilities folder in your Applications folder. Launch Disk Utility and check the left pane then. If you can't see the external hard drive in macOS, the drive probably has been physically damaged. In that case, you should send the drive to the local repair shop. Otherwise, you can move to the next solution.
3. Check if the Seagate Backup Plus drive is mounted in Disk Utility
If the Seagate Backup Plus is mounted in Disk Utility, you should blame the wrong computer settings or outdated computer. Fortunately, it's easy to fix these issues. Just try solution 4 and solution 5. If the external hard drive is greyed out in Disk Utility, it's not mounted. You can try right-clicking the Seagate Backup Plus and choose the 'Mount' button. If that doesn't work, the drive has some file system problems. Please follow the solution 6 to repair the problem.
4. Show the Seagate Backup Plus on the desktop
If the Seagate external hard drive is mounted in Disk Utility, but it still doesn't show up on Mac. First of all, you should make sure the settings in Finder display drive icons on the desktop.
Step 1: Go to Finder > Preferences > General tab.
Step 2: Select 'External disks' under 'Show these items on the desktop' and then the connected external hard drive will appear on the desktop.
5. Repair Seagate Backup Plus drive via First Aid
Seagate Backup Plus not mounting issue on Mac can be caused by file system problems. Disk Utility's First Aid is a built-in tool on Mac to deal with errors related to disks, such as file system corruption. So you can try to fix the unmountable/corrupted Seagate Backup Plus external hard drive in Disk Utility by following the steps below.
Step 1: Go to Utilities Disk Utility.
Step 2: Click 'View' in the top menu bar (Or click 'View' on the top window). Then select 'Show All Devices'.
Step 3: Select the Seagate Backup Plus external hard drive from the left sidebar.
Step 4: Click 'First Aid' on the top of the Disk Utility window.
Step 5: Click 'Run' to perform hard disk diagnostics and fix the not mounting/not working Seagate Backup Plus.
6. Update the software on Mac
Software updates keep your computer and programs secure, deal with quite a few bugs, and provide new features. Out-of-date software can cause a variety of issues. It's possible that the operating system will become sluggish and the connected device may not function properly. Fortunately, you can easily update the software on Mac.
Case 1. Update the software on macOS Mojave or Catalina. If you upgrade to macOS Mojave or macOS Catalina, you should choose 'System Preferences' from the Apple menu, then click 'Software Update' to check for updates. If any updates are available, click 'Update Now' to install them.
Case 2. Update the software on earlier macOS versions. Just launch the Mac App Store, click the 'Update' tab on the top and then choose the 'Update All'.
7. Fix the not mounting or working Seagate Backup Plus drive by reformatting
If First Aid failed on the external hard drive, it might have some serious errors that are beyond its reparation capability. In that case, you need to recover lost data from the Seagate Backup Plus external hard drive as soon as possible.
Step 1. Recover lost data from the unmountable/corrupted Seagate Back Plus
iBoysoft Data Recovery for Mac is free external hard drive data recovery software. It can easily recover files when the hard drive is not working or mounting on Mac. Also, it canrecover deleted photos and lost data from formatted drives, unreadable drives, corrupted drives, and recover deleted/lost partitions, etc. It's compatible withmacOS 10.15/10.14/10.13/10.12/10.11/10.10/10.9/10.8/10.7.
Here is a short video tutorial which shows you how to recover lost data from unmountable/corrupted external hard drives:
This doesn’t deliver anything like the same results as Dragon but it’s free, works on your Mac desktop and doesn’t require an internet connection to use. There are also a few web-based voice recognition software that Mac users can use but they require a permanent internet connection in order to work.
Step 2: Reformat the Seagate Backup Plus to make it work
After recovering data from the unmounted Seagate Backup Plus, you can now go to Disk Utility and reformat it without worrying about data loss.
If unfortunately, you can't reformat the Seagate Backup Plus drive, it must have physical issues. In this case, you have to look for help from a local data recovery company.
Bonus Part: Introduction to different Seagate Backup Plus drives
You probably use a Seagate desktop drive like Backup Plus Hub and Expansion. Or you could use a Backup Plus Portable drive like Ultra Touch and Slim. No matter which Seagate Backup Plus drive you choose, it could not work on the Mac for some reason.
Screen sharing on a mac. Scanning in Mac OS X 10.8 Mountain Lion Using Apple Image.
Therefore, it's important to know the differences between those Seagate Backup Plus drives. This helps you to use the Seagate Backup Plus drive more correctly and efficiently, and then avoid hard disk corruption.
Conclusion
No matter what caused Seagate Backup Plus not mounting, working, or readable issue on Mac, such as logical problems and physical damages, the most important thing is to back up important data or recover lost data with free Mac data recovery software. iBoysoft Data Recovery for Mac is a powerful and reliable data recovery tool on macOS which supports various external drives, including external hard drives, SD cards, USB flash drives, etc.
If you have any suggestions to solve this issue or experience any questions when using iBoysoft Data Recovery for Mac, please feel free to let us know.
What is the Seagate Dashboard?
Seagate Dashboard is a free backup software that Pre-loaded on every Backup Plus drive and Central hard drive. You can protect, share and save what you have, and even protect what you've shared. And backing up your system is automatic, once you set up the backup plan in a few easy steps.
Seagate Dashboard is compatible with both Mac OS X and Windows OS. And this software provides one Protect option for Windows PC only. The Protect option is divided into two options, including Protect Now and New Backup Plan.
Seagate Dashboard: how to delete old backups?
In general, backup is the best way to protect data on your computer. However, there is a problem: backups result in low disk space of backup drive. To fix it, you need to delete old backups.
To use Seagate Backup Plus delete old backups, you need to connect it first. Then, follow the steps below.
Step 1: Click PC Backup on the main page of Seagate Dashboard.
Step 2: Click Drop-down menu next to the backup plan you want to delete, then select Delete. Or you can click the box next to Delete backed up files if you want to delete the files backed up by this plan.
Another way to manage backup disk spaceSeagate Nas Drive Software
Seagate Dashboard can delete old backups successfully. However, you are only allowed to delete backups all at once. Once something unexpected happens to your computer, you will lose your data forever. Also, you may get Seagate Dashboard not working error sometimes due to unknown reasons.
Don't worry about it. Be relax! Here, I will introduce you a magic backup disk space manager AOMEI Backupper and tell you how to delete old backups and retain the latest versions of backup image files.
Software to delete old backups automatically
To manage backup disk space, you need a proper software. AOMEI Backupper can be one of the proper software. This software can free you out of low disk space easily.
To avoid low disk space of backup location, AOMEI Backupper offers you a useful feature called Backup Scheme. In Backup Scheme, you can see 5 options, including Full Backup Scheme, Incremental Backup Scheme, Differential Backup Scheme, Space Management Scheme and Other Backup Scheme. Choose one according to your needs.
Aside by Backup Scheme, you still can enjoy more advanced features, including Backup Options, Backup Schedule, etc.
Detailed steps to manage backup disk space
To delete old backups on Windows 7/8/10 using AOMEI Backupper, you need to set up Backup Scheme during the process of creating a backup. When your backup versions exceed the number of backup images files, AOMEI Backupper will delete older backup automatically.
Step 1: Connect your Seagate Backup Plus drive or Central hard drive to the computer and make sure it can be detected by your computer.
Seagate Backup Mac To Pc
Step 2: Download AOMEI Backupper Professional, install and launch it.
Step 3: Click Backup and File Backup subsequently
Step 4: Choose the files and folders you want to backup and pitch on a path for it. Then, Click Schedule option and select Schedule Settings from the following window.
Step 5: Click Scheme option, tick Enable Disk Space Management and select whatever Scheme you need from the drop-down menu. Then, back to the main page of File Backup and click Start Backup. After that, your older backup will be deleted automatically when your file backups exceed the versions of backup image files.
Conclusion
Seagate Dashboard delete old backups can free up space for your Seagate Backup Plus drive or Central hard drive. However, you are only allowed to delete backups all at once in Seagate Dashboard.
To fix it, I recommend you AOMEI Backuppper. With it, you can delete old backups effortlessly. In AOMEI Backupper, there is a feature called Backup Scheme which can help you to manage your backup disk space. Only if you set up Backup Scheme feature, it will delete old backup automatically when your file backups exceed the versions of backup image file. You do not need to delete old backups manually.
Seagate Nas Backup Software Windows 10
Also, you do not need to worry about that you delete your backup mistakenly. If you still use AOMEI Backupper Standard, you should upgrade to AOMEI Backupper Professional. Also, it’s available on AOMEI Backup Server, AOMEI Backupper Tech, etc.
Seagate Nas Backup Software Mac Download
Aside by this feature, AOMEI Backupper still offers various Backup and Restore feature, including System Backup, Disk Backup, Universal Restore, etc.
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